Terms

TERMS OF SERVICE

You and/or Your Company have requested bookkeeping services from Heather M O’Connell & Blue Heron Bookkeeping Services.

References made to the “Contractor” in this document are referring to Heather O’Connell & Blue Heron Bookkeeping Services. References made to the “Client” in this document are in reference to the client receiving services from the contractor.

Service Types & Rates:

Bookkeeping Services ….. *$65 per hour

Financial data entry & management, account reconciliation, Accounts Receivable, Accounts Payable, payroll, financial statements & reporting, preparation & filing of employer & retailer tax forms, and all other services related to the input and reporting of financial data. *2 hour minimum monthly charge. Training & Consulting rate below applies to bookkeeping services provided solely on a quarterly or annual basis.

Training & Consulting Services ….. $75 per hour

Examples; Consultations to assess blocks and entanglements around financial management, Tax consulting, Budget planning, QuickBooks company setup, Point of Sale set up & account mapping, customized financial reports, profit & loss analysis, creation and/or implementation of standard operating procedures, QuickBooks instruction, training staff on bookkeeping systems, and all advisory type services outside of the scope of the bookkeeping services described above.

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Regular Office Hours

By Appointment Only

Wednesdays 10:30am – 4:30pm PST

Fridays 12pm – 2pm PST

Extended hours offered January-March. During the *off peak time of the month/year (*anytime other than the first week of every month, or the months of January – March) you can expect non-urgent correspondence to be answered by the following office day (Wed or Fri).

Unpaid bills, deposit info, customer invoices/end of day reports, and payroll hours must be submitted by Tuesdays at Noon to ensure timely payment and posting, by dropping them off at the white metal drop box located at the Blue Heron office, by scanning and emailing documents to blueheronbookkeepingservices@gmail.com, or by uploading them to a designated shared folder on Google Drive. Checks are ready for pick up by the end of the day on Wednesdays.

Fridays are available for phone/zoom consults and in-person client meetings by appointment.


Billing & Payment Terms:

Services are billed or around the 1st of the month for services performed in the previous month. Annual &/or quarterly services will be billed upon completion of work. There is a minimum charge of 2 hours of service per month per client/company to qualify for the $65 per hour rate.

Payment is due upon receipt of invoice payable by check, cash, or money order. A $50 fee will be charged for returned checks and invoices that are more than 15 days past due. A 4% processing fee applies for PayPal, Venmo, &/or credit card payments.
Please make checks payable to Heather O’Connell and mail to PO Box 189 Mendocino, CA 95460.

Services are performed at 347 Cypress Street Fort Bragg, CA, and/or at the Contractor’s home office located in Mendocino, CA. If the Client requests and Contractor agrees to provide onsite services, the Client shall compensate the Contractor each way for travel time from the Contractor’s home or office depending on the date and time of the appointment and where the Contractor will be traveling from/to.

If Client shall withhold or neglect to pay Contractor for more than 30 days from the date of invoice, all work will cease until payment is received in full.


Confidentiality & Additional Terms of Service

Unless otherwise explicitly agreed upon, the Client is responsible for purchasing software licenses and subscriptions as needed for payroll, financial data management, and reporting. The Contractor’s preferred accounting software is QuickBooks Desktop or QuickBooks Online and the preferred payroll programs are Gusto or QuickBooks Desktop. The Contractor can set these up for the Client and the Client is responsible for paying the software provider directly upon set up.

All services provided will be billed by the Contractor and are to be paid by the Client as stated in the “Payment Terms” section of this document. In addition, Client agrees to pay Contractor, for any/all costs incurred as a direct result of any/all efforts required to collect monies owed to Contractor.

In connection with the services provided, it is required that the Contractor handle, review & prepare certain information concerning the business, operations, finances, properties, and affairs of the Client. As a condition of furnishing the Contractor with this information, the Contractor agrees that this information and any other information that the Client furnishes to the Contractor will be kept confidential.

The Contractor agrees that any material furnished by or relevant to, the Client will not be shared by the Contractor, her affiliates, or her representatives in any way detrimental to the Client.  Any material furnished by or relevant to, the Client will be treated as belonging to the Client, and shall not, be disclosed in any manner, in whole or in part to anyone.

This is an at-will relationship. Both the Client & the Contractor have the right to cancel service at any time for any reason. If service is canceled the Client is expected to pay for services rendered in full within 15 days of cancellation. Once payment has been received, the Contractor agrees to return any/all material relevant to the Client.

The Client understands that any advice provided by the Contractor related to Federal and/or State tax issues, unless expressedly stated otherwise in writing, is not intended or provided to be used by the Client or any other taxpayer, for the purpose of avoiding Federal and/or State taxes or penalties, and was not given to support the promotion or marketing of any transaction or matter discussed.